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Uploading Media

Upload one or several video files directly to private storage on the VPS and follow both transfer and preparation progress.

Before you begin

Confirm the account has enough storage. Keep the browser tab open during the yellow upload stage; processing continues on the server after upload completes.

Complete the workflow

  1. 1Open Media from the workspace sidebar and select Upload videos.
  2. 2Choose one or multiple supported video files. Each file receives its own upload and processing row.
  3. 3Watch the yellow Uploading bar from 0–100%. The request is streamed to disk, so the server does not load the entire file into memory.
  4. 4After transfer, watch the green Processing bar. Horizontal files become 1920×1080 and vertical files become 1080×1920.
  5. 5Preview the READY file before adding it to a stream or playlist. If processing fails, open the shown error before retrying.

Need a hand?

Create a support ticket and include the affected stream or media item. Sensitive credentials are automatically excluded.

Contact support